Privacy Policy

Last Updated: April 24, 2025

Introduction

At InfinevoD, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our Building Information Modeling (BIM) services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We value transparency and are dedicated to providing you with clear information about our data practices. Our commitment to privacy extends to all aspects of our business operations, particularly in how we handle sensitive project information in the BIM industry.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website or through direct interaction with you includes:

Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Name and contact information (email address, phone number, business address)
Company information
Project requirements and specifications
Payment and billing information

We collect this information only when voluntarily submitted by you and use it solely for the purposes stated in this privacy policy.

Website Usage Data

We may also collect information that your browser sends whenever you visit our website. This data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, pages of our website that you visit, time and date of your visit, time spent on those pages, and other statistics.

This information helps us analyze and improve the user experience of our website and understand how visitors interact with our content.

We may use various technologies to collect and store this information, including cookies, local storage, and similar technologies.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or our services to:

Create and manage your account
Deliver the requested services, products, or information
Email you regarding your account or service
Fulfill and manage project requirements
Generate a personal profile about you to make future visits to the website more personalized
Increase the efficiency and operation of the website and services
Monitor and analyze usage and trends to improve your experience with the website and services
Notify you of updates to the website and services
Process payments and refunds
Respond to customer service requests
Send you a newsletter or marketing communications

We strive to use your information responsibly and only for purposes that enhance your experience with our services and website.

We will obtain your consent before using your information for purposes other than those described in this Privacy Policy.

Client Project Confidentiality

As a professional BIM modeling service provider, we understand the sensitive nature of architectural, engineering, and construction projects. We are committed to maintaining the strictest confidentiality regarding all client projects and information.

The confidentiality of your project data is paramount to our business ethics and professional standards. We recognize that BIM models contain valuable intellectual property and sensitive design information that requires special protection.

We will not share your project data, models, or drawings with third parties without your explicit consent, except as required to fulfill our services or as required by law
All BIM models, CAD drawings, and project specifications remain the property of the client
Our team members sign confidentiality agreements and are trained in data protection procedures
We implement industry-standard security measures to protect all digital project files
When showcasing our portfolio, we only display projects for which we have received explicit permission from clients
We may use non-identifying statistical information about projects for internal quality improvement purposes

Our commitment to confidentiality extends throughout the project lifecycle and beyond the completion of our services. We understand that trust is the foundation of our client relationships.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

We will only disclose the minimum information necessary to meet legal requirements and will notify you of such disclosures when permitted by law.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We carefully select our service providers and enter into data processing agreements that require them to maintain the confidentiality and security of your information.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will ensure that any such transfer adheres to our commitments in this privacy policy and that your rights are preserved.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We regularly review and update our security practices to enhance the protection of your information and adapt to evolving security threats and technologies.

In the BIM modeling industry, we understand the importance of protecting intellectual property and sensitive project data. We implement specialized security protocols for all project files, including:

Secure cloud storage with encryption
Access controls and permission management
Regular security audits and updates
Secure file transfer protocols
Dedicated servers for sensitive projects

We maintain a comprehensive information security program that includes employee training, incident response procedures, and regular security assessments.

Options Regarding Your Information

We respect your control over your information and provide you with options to manage how we use and store your data.

Account Information

You may at any time review or change the information in your account by contacting us using the contact information provided below.

Upon your request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Contacting us using the contact information provided below
Clicking the unsubscribe link in our emails

We will honor your opt-out requests promptly and maintain records of your communication preferences to ensure we respect your choices in the future.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

Cookies help us understand how you interact with our website, remember your preferences, and provide you with a more personalized experience.

We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

Children's Privacy

We do not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us.

Our services are not directed to children, and we expect that any use of our services will be undertaken by adults or with adult supervision.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If we make material changes to this privacy policy, we will notify you by email or by means of a notice on our website prior to the change becoming effective.

Your continued use of our services after changes to the privacy policy constitutes your acceptance of the revised terms.

Contact Us

We are committed to addressing any questions, concerns, or complaints you may have about our privacy practices promptly and thoroughly. For more information or to submit inquiries, please visit our Contact Page.